Privacy Policy — Amrutham

Effective Date: 14th October 2025

Amrutham (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services — including meal subscriptions, doorstep delivery, and communications through our website, mobile platforms, or other channels.

Your trust means everything to us.

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1. Information We Collect

We only collect the minimum information necessary to provide you with a smooth and reliable experience. This includes:

Personal Information:

Your name, phone number, email address, and delivery address.

Order & Payment Information:

Meal preferences, subscription details, and transaction information (processed securely through third-party payment gateways).

Communication Data:

Any messages, feedback, or inquiries shared with our team.

We do not collect unnecessary data such as device details, browsing behavior, or location tracking.

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2. How We Use Your Information

We use your personal information to:

Deliver your meals accurately and on time.

Manage your subscriptions and process payments securely.

Share order updates, service notifications, and relevant offers.

Improve service quality and ensure smooth customer support.

Comply with legal and regulatory requirements.

We do not sell or rent your personal information to anyone.

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3. How We Protect Your Information

Your privacy is our priority. We use:

Secure, encrypted channels for transmitting payment and personal information.

Restricted data access for authorized team members only.

Regular security checks and system updates to keep your data safe.

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4. When We Share Information

We only share data when it’s necessary to serve you:

With delivery partners to fulfill your orders.

With trusted payment gateways for secure transactions.

With service providers who help us run operations — all bound by strict confidentiality agreements.

With legal authorities, if required by law.

We ensure that any third party handling your data maintains the same level of privacy and security.

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5. Your Rights

You are always in control of your personal data. You can:

Access the information we hold about you.

Request corrections or updates.

Ask for your data to be deleted (where legally possible).

Withdraw consent to receive promotional messages at any time.

To exercise your rights, please contact us at: [Insert official email/contact].

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6. Cookies and Tracking

We currently do not use cookies or tracking technologies to collect personal data. If we ever choose to use them in the future, we’ll update this policy and seek your consent.

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7. Data Retention

We retain your personal data only for as long as it’s needed:

To provide our services and comply with legal obligations.

Once your subscription ends or account is closed, we securely delete or anonymize your data within a reasonable time.

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8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be clearly posted on our official platforms with the revised date.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact:

Email: sreeharisreevilas773@gmail.com

Phone: 8591988069

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At Amrutham, we believe in serving with honesty — on your plate and with your data. Your trust is our greatest ingredient.